Support

The support launcher in the corner carries your session, so we can see the account without asking you to prove it. Everything else is below.

Help centre

Answers to the things people ask most: sign-in, deposits, withdrawals, rakeback and fairness.

Browse articles

Fastest, if the question has been asked before.

Email support

Account problems, stuck transfers, verification, limits and self-exclusion. Include your nickname and any transaction id.

support@dope.xyz

We reply to the address on your account.

Telegram and X

Product news, releases and race announcements. Not a route for account details — never post an id or an email in public.

Community links

Channels are announced in the app before they open.

Read this first

The six articles that close most tickets.

How do I create an account?Give an email, open the magic link, pick a nickname. No password.How do I deposit crypto?Pick a bankroll, copy the address, send from your wallet.How do I withdraw?Crypto is the default; other routes appear where enabled for the site.How long do withdrawals take?Usually minutes. Reviews and busy networks make it longer.What is rakeback?A slice of the house edge on everything you bet, paid back to you.What does provably fair mean?The result is committed before you bet, and you can check it afterwards.

Two things support will never do

We will never ask for a recovery phrase, a private key or a magic link, and we will never message you first asking you to move funds. Anybody who does is not us.